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We are keen to help in any way we can, so if you have any queries, comments or feedback, then please do not hesitate to contact us.  If there is no answer on the phone, then please leave a message and we will get back to you as soon as we can.   Additionally, if there is anything at all that doesn’t make you smile, we really would like to know about it. If you’re not happy, then we’re not happy!  

You can contact us by calling 01455 445118, by emailing us at, or by post at


If you are local and would like to collect your products in person, then please contact us and we can arrange collection.

Orders & Product Information

For questions about your order, product information or general customer service, please call 01455 445118 or email

In the meantime, have a look at our FAQ section to view answers to commonly asked questions. 

Press Enquiries/Product Submissions

For press enquiries, business development proposals, or if you are an editor or reporter interested in products for an upcoming feature, or would like to obtain additional information about Folly, please email us at and we will get back to you as soon as possible. Additionally, if you have a product that you think would fit in with the rest of Folly’s products, please send as much information as you can to the above email address, and we will get back to you as soon as we can.